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Vincent Hung

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    Vincent Hung

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      PTV app Usability Report

      Group usability research project

      University Brief:

      Choose an app we use everyday and take usability test to discover its usability disadvantage.

      Cover page of the testing report

      Introduction:

      PTV Usability Report is a group university project aimed to discover the usability disadvantage and suggest recommendations for further improvement.

      The PTV app is a schedule and transportation navigation app published by Public Transportation Victoria.

       

      My Role in This Project:

      Data visualisation and finding:

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      Visualising the system usability scale with the PTV bus route style.

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      Showing the success/fail rate for different tasks with both colour code and bar chart. 

      Suggest improve directions from usability testing result, and arranged with exsisting app screenshot.

       

      Taking usibility testing interviews:

      Video screenshot from a interview

      Video screenshot from a interview I took

      As the interviewer of 2 out of 5 interviewees, I found that it really important but also hard to keep all interviews similier and structured.

      But overall I really enjoy the process since I believe design always meant to solve problems. By taking the usability test, I got a chance to really know about the users, and reflect on my own further design projects and works.

       

       

      Full Report Link:

      https://drive.google.com/file/d/1t3m6gcMjZCbkPsNaLzWdrxnuYtIj85Qf/view?usp=sharing

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